Refund Policy
This Refund Policy outlines the terms and conditions governing refunds for services provided by ai.mrcle.com ("we," "us," or "our"). By using our services, you agree to adhere to the policies outlined below.
Refund Eligibility: Refunds are considered on a case-by-case basis and are subject to the type of service or product purchased. To be eligible for a refund, you must meet specific criteria defined by the nature of the service or product.
Digital Services: For digital services, such as subscriptions or access to online tools, refunds may be considered if a service disruption or technical issue prevents you from accessing the purchased service. Refund requests must be submitted within [24 hours] from the date of purchase.
How to Request a Refund: To request a refund, please contact our customer support team at contact us page. Provide your order details, the reason for the refund request, and any supporting documentation or evidence.
Refund Process: Upon receiving your refund request, we will review the information provided and assess your eligibility for a refund based on our policy. If approved, we will initiate the refund process. Refunds will be issued through the same payment method used for the original purchase.
Non-Refundable Items: Certain items, such as downloadable digital products or services that have been substantially utilized, may not be eligible for a refund. These items are clearly marked as non-refundable during the purchase process.
Changes to Refund Policy: We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the updated policy will apply to all purchases made after the date of the change.
Contact Us: If you have questions or concerns about our Refund Policy, please contact us.
Please review our Refund Policy carefully before making a purchase. Your use of our services implies your agreement with the terms outlined above.
Mrcle, Inc. uses the collected data for various purposes:
Personal Data
to provide and maintain our Service;
to notify you about changes to our Service;
to allow you to participate in interactive features of our Service when you choose to do so;
to provide customer support;
to gather analysis or valuable information so that we can improve our Service;
to monitor the usage of our Service;
to detect, prevent and address technical issues;
to fulfill any other purpose for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
in any other way we may describe when you provide the information;
for any other purpose with your consent.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
PayPal or Braintree:
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe:
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy